Remote HelpDesk Support : FPA Technology Services, Inc.
818-501-3390
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What We Do…
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Managed Services

MSP Alliance for What we do Widget
FPA provides "Worry Free, Fixed Fee" Managed IT Support Services so that our clients take a more proactive and cost effective approach to managing and maintaining their IT Infrastructure.
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Network Infrastructure

Microsoft Gold Certified Partner
Did you know that FPA also specializes in assisting small and medium-sized businesses in getting the most from their computer systems and computer system infrastructure?
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Development Services

Application and Web Development Services
Did you know that FPA also specializes in providing custom application and web development services to clients requiring unique software, web, and eCommerce solutions?
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Development Services

Application and Web Development Services
Did you know that FPA also specializes in providing custom application and web development services to clients requiring unique software, web, and eCommerce solutions?
learn more
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This was my first opportunity to work with JH and, of course, I was in a rush. He was calm, self-assured, and very efficient, and it was a thoroughly satisfying customer service experience. Thank you for your high standards, FPA!
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Barry Fogel
Marketing Innovations International
FPA Client Since 1992
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NETWORK INFRASTRUCTURE SERVICES

Remote HelpDesk Support

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Our remote helpdesk is a key component of our ability to address the majority of our clients’ ongoing end user support needs. Our help desk has dedicated, in house support staff specifically focused on providing remote helpdesk support for our clients. We don’t outsource this and everyone’s a full-time employee.

Our service desk support model emphasizes focus on incident control and proactive communication throughout the lifecycle of the issue. Our systems are utilized to help track, communicate, and manage the status of issues through to completion. We have developed customized, efficient processes and procedures for our experienced Support Desk Engineers to follow and support their growth through rigorous and ongoing technical and business training. These vital components along with the latest technology enable FPA to provide highly effective, real-time quality support solutions.

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For more information about our Remote HelpDesk Support Services or to learn more about our IT Services, please contact us at info@fpainc.com.  Or feel free to call us at 818-501-3390.